Privacy Policy

Introduction

Restaurant Services and Technology LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

Personal Data

Personally identifiable information, such as your name, email address, company name, and other contact information that you voluntarily give to us when you contact us through our website or when you request information about our services.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or services that you view, what websites or search terms referred you to the website, and information about how you interact with the website.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

• Respond to your inquiries and contact requests
• Provide you with information about our services that may be of interest to you
• Process and manage your service requests
• Send you technical notices, updates, security alerts, and support messages
• Improve our website and services to better serve you
• Monitor and analyze usage and trends
• Prevent fraudulent transactions and monitor against theft
• Comply with legal obligations

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

Website Analytics

We may use third-party service providers to monitor and analyze the use of our website. These services may use cookies and similar technologies to collect information about your use of the website and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. This information is used to improve and optimize our website.

Third-Party Websites

The website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we have collected about you
• Correction: You have the right to request that we correct any inaccurate information about you
• Deletion: You have the right to request that we delete your personal information
• Opt-Out: You have the right to opt-out of certain uses of your information, including marketing communications
• Data Portability: You have the right to receive a copy of your information in a structured, machine-readable format

To exercise these rights, please contact us using the information provided below.

GDPR and CCPA Privacy Rights

For European Users (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information. If you wish to be informed what personal information we hold about you and if you want it to be removed from our systems, please contact us.

For California Residents (CCPA)

If you are a California resident, you have specific rights regarding access to your personal information. California Civil Code Section 1798.83 permits our users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

Children's Privacy

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.

Contact Form Information

When you submit information through our contact form, including your name, email, company name, and message, we use this information solely to respond to your inquiry and provide the services you have requested. We do not sell, trade, or share this information with third parties for marketing purposes. Your contact information is stored securely and will be deleted upon your request or after a reasonable period following the completion of our communication.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

Your Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.